Terms & Conditions

Carrie’s Wellbeing Space

Welcome to Carrie’s Wellbeing Space. By booking a session, purchasing a membership, or using this website, you agree to the following terms and conditions. Please read them carefully.

1. General

Carrie’s Wellbeing Space offers Pilates, sound healing, meditation, and well-being services both online and in person. These sessions are designed to support your physical and emotional wellness, but they are not a substitute for medical advice or treatment. Always consult your healthcare provider before starting any new form of exercise or wellness practice.

2. Bookings & Payments

All classes, events, and memberships must be booked in advance.

Termly Passes must be paid in full at time of booking
- PAYG (Pay As You Go) sessions must be paid at the time of booking and are subject to availability
- Memberships are available as monthly or yearly options and include access to the on-demand platform and live classes (where applicable). Payments will be taken automatically unless cancelled.

3. Cancellations & Refunds

Group In-Person Classes – Termly Passes

Termly passes are non-refundable and non-transferable. When you book a term pass, your space is held for you whether or not you attend. Class sizes are limited. If you’re unsure about your schedule, please consider a PAYG pass instead. These are limited and do not guarantee a regular spot.

PAYG Bookings

Cancellations must be made more than 72 hours in advance to be eligible for rescheduling, subject to availability.

Cancellations within 72 hours of the class are non-refundable and non-transferable, unless in exceptional circumstances and at our discretion.

Events & Workshops

Tickets are non-refundable, but you may transfer your ticket to another person if you give at least 7 days' notice and receive approval in advance.

If an event is cancelled by Carrie’s Wellbeing Space, a full refund or class credit will be given.

Memberships & On-Demand Access

All memberships include a 7-day free trial.

Monthly Memberships can be cancelled at any time. Access continues until the end of the billing period. No partial refunds are given

Yearly Memberships are non-refundable once payment is taken. Please use the 7-day trial before committing to the full year

4. Medical Disclaimer

By undertaking any class, you do so at your own risk

You are responsible for ensuring you are physically and mentally fit to participate. By taking part in any session (live or recorded), you confirm that:

You are well enough to join

You have disclosed any injuries, surgeries, or medical conditions

You’ve consulted a healthcare provider if unsure

If you’re pregnant, postnatal, have had surgery (such as a hysterectomy or C-section), or live with a chronic condition, please seek medical advice before taking part.

Carrie’s Wellbeing Space is not liable for injuries or health issues sustained during sessions or from using the content. All material is offered for general well-being support and is not a substitute for medical care.

5. Changes to Services

We may occasionally need to amend class times, instructors, or offerings due to unforeseen circumstances. We’ll always give advance notice where possible.